Bulk Buying Policy
At House of Ceramics, we offer exclusive discounts and benefits for bulk purchases to businesses, retailers, event organizers, and other customers who wish to buy large quantities of our ceramic crockery products. Whether you're outfitting a restaurant, hosting an event, or purchasing for reselling purposes, we are committed to providing you with high-quality products and a seamless buying experience.
1. Eligibility for Bulk Orders
- Bulk buying applies to orders with a minimum purchase value of ₹10,000 or more.
- This policy is available to businesses, retailers, event planners, and organizations.
- Individual customers or households wishing to make large personal orders may also inquire, but discounts or special terms may not always apply.
2. Bulk Order Discounts
- We offer exclusive pricing on bulk orders based on the quantity and type of products purchased.
- The discount will vary depending on the product selection, order quantity, and any ongoing promotions.
- To ensure you receive the best offer, kindly reach out to our dedicated sales team for a personalized quote.
3. Custom Orders and Branding
- For bulk purchases requiring custom designs, logos, or branding, we offer personalized ceramic products.
- Custom orders require prior discussion and design approval. Additional charges for customization will apply, and the production timeline may be longer.
- A minimum order quantity is required for custom items.
4. Shipping and Delivery for Bulk Orders
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Domestic Bulk Orders: We provide free shipping across India for bulk orders over ₹10,000.
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International Bulk Orders: For international deliveries, shipping charges will apply, and the cost will be calculated based on the destination, weight, and size of the order.
- Please note that delivery times may vary based on the order size, product availability, and location.
- Bulk orders are processed and shipped within 7-10 business days after confirmation of the order.
5. Payment Terms
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Advance Payment: For bulk orders, an advance payment of 50% is required to initiate the order. The remaining 50% is due prior to shipment.
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Payment Methods: Payments can be made via Credit/Debit Card, Bank Transfer, PayPal, or UPI.
- A formal invoice will be issued, and payment instructions will be shared once the order is confirmed.
6. Returns and Exchanges
- Bulk orders are non-returnable unless the products are damaged, defective, or not as described.
- In the case of a return or exchange due to damage, please notify us within 48 hours of receiving the shipment. We will process replacements or refunds as per our Return Policy.
- Custom orders cannot be returned or exchanged unless defective.
7. Wholesale Inquiries and Contact
For more details on bulk pricing, product availability, or any special requirements, please reach out to our wholesale team:
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Email: wholesale@houseofceramics.in
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Phone/WhatsApp: +91 99997 12932, +91 99997 12917
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Business Hours: Monday to Friday, 9:00 AM to 6:00 PM IST
Our team will be happy to assist you with your bulk purchase needs, provide a detailed quote, and help with the order process.
8. Terms & Conditions for Bulk Orders
- All bulk orders are subject to availability. We will confirm product availability and delivery timelines once we receive your order inquiry.
- Discounts for bulk orders are subject to change based on stock levels and promotions.
- By confirming your bulk order, you agree to the terms and conditions outlined in this policy.
We look forward to partnering with you for your bulk ceramic crockery needs and ensuring that your order is fulfilled with the highest quality and service standards.